Privacy Policy

1. Introduction

TechWhizz Inc. ("TechWhizz", "we", "us", or "our") operates as a global software engineering consultancy. We are committed to protecting the privacy and security of the personal data we process during our business operations, client engagements, and website visits.

This Privacy Policy explains our practices regarding the collection, use, disclosure, storage, and protection of information when you visit our website at techwhizz.co, correspond with us, or engage our custom software, cloud, and AI engineering services.

2. Information We Collect

We collect information necessary to deliver premium software services, respond to inquiries, and optimize user experience. This includes:

• Identifiers: Name, professional email address, phone number, and employer company name.
• Technical Data: IP address, browser type and version, operating system, network location, and browsing activities on our website.
• Client Engagement Data: Repository files, database architectures, system specifications, project descriptions, and correspondence files shared under a mutual Non-Disclosure Agreement (NDA).

3. How We Use Information

We process personal and enterprise information based on our legitimate business interests, performance of contracts, and legal obligations, specifically to:

• Deliver software engineering, systems modernization, and AI integration services.
• Maintain, analyze, and optimize the security and performance of our web properties.
• Respond to consultation inquiries and schedule roadmap reviews with our lead architects.
• Enforce terms of engagement, manage billing/invoicing, and comply with regulatory bodies.

4. Cookies

We use cookies and similar tracking tokens (such as local storage parameters) to maintain session states, personalize layout options (like theme selections), and track page analytics. You can control cookie preferences directly through your browser configurations. For detailed guidelines, please refer to our Cookie Policy.

5. Analytics

We leverage industry-standard analytics tools to monitor website performance and trace user paths. This data is collected in anonymized aggregates to measure section reveals and navigation behavior, ensuring our website delivers a premium user experience without collecting raw identifiers.

6. AI Usage & Model Training

We enforce strict policies regarding Artificial Intelligence and Machine Learning data privacy:

• No Model Training: TechWhizz does not use client codebases, proprietary repository data, or user queries to train public large language models (LLMs) or public ML systems.
• Private Infrastructures: All AI agents and fine-tuning pipelines are built inside secure, isolated environments using private API interfaces that prohibit provider-side logging or training.

7. Third-Party Services

We may share essential contact or metadata with authorized subprocessors (such as cloud hosting providers and form submission processing systems) strictly to facilitate operations. We execute formal Data Processing Addendums (DPAs) with all vendors, ensuring they maintain equivalent security parameters.

8. International Transfers

TechWhizz operates globally. Data may be transferred and stored in cloud environments located in North America, Europe, or the Asia-Pacific region. We implement Standard Contractual Clauses (SCCs) and appropriate transfer mechanisms to protect data during cross-border operations.

9. Data Security

We enforce robust security controls throughout our operations, including encryption at rest (AES-256) and in transit (TLS 1.3), role-based access control, secure software development lifecycle (SDLC) scans, and active threat logging. For comprehensive security details, see our Security & Compliance Statement.

10. Data Retention

We retain personal and project data only as long as necessary to fulfill the primary purposes outline, perform contractual obligations, or comply with legal holding directives. Upon expiry, data is securely purged or irreversibly anonymized.

11. Your Rights

Depending on your jurisdiction (such as GDPR in Europe or state statutes in North America), you have rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing, or data portability. To exercise these rights, contact us at info@techwhizz.co.

12. Children's Privacy

Our website and engineering services are engineered exclusively for business entities, SMBs, and adult professionals. We do not knowingly collect or store information from individuals under the age of 16.

13. Changes to this Policy

We reserve the right to revise this Privacy Policy to reflect changing regulatory requirements or internal operational revisions. Any updates will be posted on this page with an updated "Last Updated" date.

14. Contact Information

For questions or comments regarding this policy, please reach out to our privacy team at:

TechWhizz Inc.
Email: info@techwhizz.co
HQ Address: San Francisco, CA